Insurance Reporting

Supporting Your Claim

We provide Insurance reporting services for damaged and faulty mobile phones. Your report can then be used to support your claim for repair or replacement.

Service Diagnostic Report

Bring, post or have your device couriered to us at our stores in Sydney’s CBD or Bondi Junction. The device will be assessed by our technicians and you will be emailed the report detailing the service diagnosis outcome. Produce the report to your insurance provider for assistance with your claim for repair or replacement.

Looking For Insurance?

Fone Fix can also provide you with competitive insurance cover for screen breakage. Our Insurance comes with no monthly fees and no excess charges.

Fone Fix Insurance Cover

Liquid Glass Screen Cover

iPhone Screen Cover

you may need a report if

  • Your device is B.E.R

    Beyond Economic Repair and can’t be fixed, and the sole purpose of the Service Report is to replace your device through your Insurance Provider.

  • Your device is damaged and needs to be repaired

    Your Insurance may cover damage that can be repaired, Service Reports and Tax Invoices are available at Fone Fix to help assist with your claim.

  • Your device is B.E.R
    Beyond Economic Repair and can’t be fixed, and the sole purpose of the Service Report is to replace your device through your Insurance Provider.
  • Your device is damaged and needs to be repaired
    Your Insurance may cover damage that can be repaired, Service Reports and Tax Invoices are available at Fone Fix to help assist with your claim.

Contact or Visit Us

Monday
Tuesday
Wednesday
Thursday
Friday
Level 1, Suite 107,
250 Pitt St,
Sydney,
NSW,
2000

Level 1, Suite 107,
250 Pitt St,
Sydney,
NSW,
2000

Get directions
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
14/80 Spring St,
Bondi Junction,
Sydney,
NSW,
2022

14/80 Spring St,
Bondi Junction,
Sydney,
NSW,
2022

Get directions

Here's the diagnosis summary

Selected repair option
expected time
estimated cost
We will need to have a closer look at your device to confirm this initial diagnosis.
For a faster service, please fill out your details below.

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Thank you!

We will be in contact with you shortly!
In the meantime, feel free to come visit us at your nearest store.

Thank you!

Feel free to come visit us at your nearest store.

Thank you!

Feel free to come visit us at your nearest store.

Sydney CBD

(02) 9261 2340

pittstreet@fonefix.com.au

Monday
Tuesday
Wednesday
Thursday
Friday
Level 1, Suite 107,
250 Pitt St,
Sydney,
NSW,
2000
$50 - $500 pittstreet@fonefix.com.au

Level 1, Suite 107,
250 Pitt St,
Sydney,
NSW,
2000

Get directions

Bondi Junction

(02) 9386 1951

bondi@fonefix.com.au

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
14/80 Spring St,
Bondi Junction,
Sydney,
NSW,
2022
$50 - $500 bondi@fonefix.com.au

14/80 Spring St,
Bondi Junction,
Sydney,
NSW,
2022

Get directions

iPhone 7 & 7 Plus cases now available in our stores

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